First timer FAQ
Where is the image preview for cart items ?
Where is the image preview for cart items ?
We have purposely disabled the image preview for cart items because some orders have hundreds of images and we haven't found a way to display them properly without looking like spam.
If you are unsure of the images that you have uploaded, you can:
- Redo the upload process
- Leave an order note to check your items before proceeding with your print. Note that for orders that need to checked, might experience a 1 day delay.
We will always contact you if there's a problem with your order, if unsolvable ones, you will always get a refund.
If you have any questions feel free to drop us a Live Chat, Whatsapp or Call us for quicker response.
When will i receive my order?
When will i receive my order?
You can see the estimated date on the cart page, in your confirmation email below each product, and also when you choose the item at the product page itself.
How do i track my order?
How do i track my order?
You will receive an email on your order once we have send out and our admin have key in the tracking id. Sometimes the orders arrive before the tracking id is updated.
What happens if i don't receive my order?
What happens if i don't receive my order?
Contact us immediately if order is late, cause we're unable to really keep track of all orders we send out per day. We'll guide you along to find the order, if cannot find then will do a refund.
