$2.00 Standard Delivery, Free Abv $50.00

Express Same Day Available at $20-22

Contact Us On Whatsapp For Help

$2 Delivery On All Orders, Always!

Help & FAQ

Delivery

What is the delivery time?

Delivery time varies item to item, most items are delivered within 1-3 working days. You can find delivery time of item info at the item's page.

What is the delivery fee?

Delivery fee is a flat rate of $2.00 SGD. Orders above $50 will get free delivery.
Express delivery available at $20-22, delivers within 4-24 hours, for selected items only.

How do i track my order?

You can track in the email sent to you or via your account page.

Will i receive delivery updates?

Yes, our delivery team will message or call you with the number you have provided, for courier and express deliveries only.

I have received separate notification for delivery, why is this so?

Sometimes certain items will take longer to deliver, we will decide and send out the items that you can receive earlier.

My package didn't arrive, i suspect it is lost.

Do not panic, chat with us regarding your order immediately. We'll assist with the hunt for your package.

Returns, Refunds, Exchanges & Guarantee

Am i allowed to return an item?

As all items are custom made, you're not allowed to return. But if the item turns out to be of unsatisfactory condition, we will request for a return on a case by case basis, and we'll offer either an exchange or refund.

How long will it take to process a refund?

Refunds should not take longer than 7 days after we have received your return.

My prints are peeling / faded after awhile, what now?

If prints are peeling or fading within 30 days, we'll do an exchange or refund.

My item came damaged.

Depending on how the damage is done, either a bad product produced, or during delivery, we'll investigate before doing a replacement or refund, you'll be required to send us a photo for this.

I'm unsatisfied with my item.

Please let us know about the part that you're unsatisfied with as we're constantly improving on the print, but most of our machines are using the latest technologies. We'll still do a replacement if items are not acceptable, or a refund if it's beyond our printing capabilities.

Business

Is there bulk order discount?

Yes, please contact us to get more information.

I'm a photographer/retailer, and would like to work together.

We provide solutions for many photographers, please contact us and give us your details to get exclusive promos.

Where is your company based?

We are based in Singapore and we're located at 8B Admiralty Street S757440. Please do not head down to our office without notifying us as we mainly operate online, if you need help with anything, simply use our contact supports found at the bottom of page.

Are you able to ship white label items out?

Yes, inform us about it, we're also able to stick a sticker label for your company.

Do you have dropshipping services?

Yes we're able to do white label or branded dropshipping to your customers.

Partnership & advertisements

We welcome all partnership and advertisement partners, please include your rates when you contact us.